CONSUMER HEALTH DATA PRIVACY POLICY

Backline Care, Inc. (“Backline,” “we,” “us,” and “our”) is committed to respecting your privacy. This policy supplements the Backline Privacy Policy and applies to personal information defined as “consumer health data” subject to the Washington My Health My Data Act.

Consumer health data means personal information that is linked or reasonably linkable to a consumer and that identifies the consumer’s past, present, or future physical or mental health status. Examples of consumer health data we collect include information about:

• health conditions, treatment, or diagnoses;
• health symptoms; and
• information that could identify your attempt to seek health care services or information.

We collect consumer health data from the following sources:

• directly from you when you interact with us; and
• indirectly from you when you visit our website, through use of cookies and other tracking technologies.

We use consumer health data in order to administer our services such as facilitating connections with mental healthcare professionals, facilitating applications for and receipt of financial assistance, and providing educational wellness resources. We may also use consumer health data to comply with applicable legal and regulatory requirements, or for any other purpose with your consent.

We may disclose any of the categories of consumer health data identified above to our trusted service providers so that they can help us provide our services and otherwise operate. We may also disclose these categories of consumer health data to third parties with whom we partner such as (i) mental healthcare professionals when we make referrals to them, and (ii) providers of financial assistance when we assist individuals with the application process for, or facilitate their receipt of, financial assistance. We may also disclose consumer health data otherwise with your consent, in the event of merger or consolidation, or to government agencies or otherwise as necessary to prevent, detect, or investigate fraud or threats to health, safety, or legal rights.

We do not have any affiliates to whom we disclose consumer health data.

Washington residents have the following rights with respect to their consumer health data, subject to certain exceptions:

• the right to confirm whether we collect, share, or sell your consumer health data, and to access and receive a copy of your consumer health data;
• the right to a list of all third parties and affiliates with whom we have shared or sold your consumer health data and an email address or other online mechanism that you can use to contact each third party;
• the right to delete your consumer health data; and
• the right to withdraw your consent to the collection, sharing, or selling of your consumer health data.

You can submit a request to exercise these rights using any of the mechanisms listed in the Contact Information section below. Depending on the type of request, we may need to verify your request before we can fulfill it. Please note that certain exceptions may apply to these rights (e.g., we may be unable to honor a request to delete if it conflicts with our legal obligation to retain data).

You also have the right to appeal any decisions we make with regard to your rights request. If your appeal is unsuccessful, you may raise a concern or lodge a complaint with the Washington State Attorney General at www.atg.wa.gov/file-complaint.

If you have questions about this policy or if you would like to exercise your privacy rights, please contact us at:

Backline Care, Inc.
P.O. Box 13511
Portland, OR 97213
hello@backline.care

We may update this policy at any time. Any changes to the policy will become effective upon the date of our posting of the revised policy on our website.

This supplement to the Consumer Health Data Privacy Policy applies to Nevada consumers for purposes of providing additional disclosures required by Nevada’s consumer health data privacy law. The foregoing consumer health data disclosures and rights apply to Nevada residents. In addition, Nevada residents also have the right to review and amend any consumer health data we maintain about them. Nevada residents can escalate unsuccessful appeals of consumer rights requests to the Nevada Attorney General at https://ag.nv.gov/Complaints/File_Complaint/.

We do not permit third parties to collect consumer health data over time and across our website in Washington and Nevada. However, third parties may still be able to collect consumer health data from you over time and across different websites depending on your browser, browser add-ons, and permissions you set on your device used to access the website. Such collection by third parties is not related to our collection of consumer health data from you. We encourage you to view the privacy notices of those third parties for more information about their data practices and your privacy choices with regard to those activities.