support for everyone in music
B-LINE is designed specifically for music industry professionals and their families. Whether you're an artist, crew member, manager, agent, venue staff, label or agency employee, or a family member navigating the demands of the music industry, B-LINE is here for you.
No crisis too small, no hour too late.
No crisis too small, no hour too late.
getting support is simple
step one
Call 855-BLINE99 or text 254-639. You'll hear a brief greeting with the option to continue in Spanish.
step two
You'll be connected with a trained crisis counselor who understands the music industry.
step three
Talk through what you're experiencing. From burnout and anxiety to substance use and crisis moments, counselors are here to listen and help you navigate next steps. B-LINE is confidential, free to use, and available 24 hours a day, 7 days a week.
Note: B-LINE offers call and text support in English and Spanish.
Note: B-LINE offers call and text support in English and Spanish.
real humans ready to help
When you reach out to B-LINE, you'll connect with trained crisis counselors who understand the realities of music industry work—irregular schedules, financial instability, touring demands, and the emotional weight of creative labor. Most calls are resolved through supportive conversation alone. B-LINE counselors are trained in de-escalation and focus on the least invasive support possible. This isn't 911.
Whether you need someone to listen, help you process what you're going through, or connect you to additional resources, B-LINE is your first step.
Whether you need someone to listen, help you process what you're going through, or connect you to additional resources, B-LINE is your first step.
common questions
about B-LINE
Who can use B-LINE?
B-LINE is designed for anyone who works in the music industry and their families. This includes artists, crew members, venue staff, managers, agents, label employees, and anyone navigating the demands of music industry work. If you're part of the music industry, B-LINE is here for you.
What happens when I call or text?
You'll be connected with a trained crisis counselor who understands the music industry. They'll listen to what you're going through and help you navigate next steps—whether that's talking through a tough moment, creating a safety plan, or connecting you to additional resources.
We don't dispatch law enforcement or emergency services unless you're in immediate danger and request that support.
We don't dispatch law enforcement or emergency services unless you're in immediate danger and request that support.
Is B-LINE confidential?
Yes. Your conversations with B-LINE counselors are confidential. The only exception is if you're in immediate danger and need emergency support—in that case, counselors will work with you to coordinate appropriate help.
What if I'm not in crisis?
You don't need to be in crisis to reach out. B-LINE is here for any mental health challenge you're facing—burnout, anxiety, stress, or just needing someone who understands to talk to. No crisis too small.
How is B-LINE different from 988?
B-LINE is operated in partnership with Vibrant, the same trusted provider behind 988. The difference is that B-LINE counselors are specifically trained to understand the unique challenges of music industry work. If you're in the music industry, B-LINE offers specialized support. If you need mental health support outside the music industry, 988 is available for everyone.
What if I'm not sure this is for me?
If you're wondering whether to reach out, that's reason enough. Call 855-BLINE99 or text 254-639 anytime. and talk to someone who can help you figure out your next step.
I had a call with a B-LINE counselor but I'm looking for more support.
For additional resources and long term care options, reach out to a Backline Case Manager @ backline.care/case-management
built by the music industry, for the music industry
B-LINE is a 24/7 mental health and crisis support line created exclusively for the music industry by Backline, the music industry's mental health and wellness resource. Launched in partnership with Vibrant—the operator behind 988—and with support from Spotify, B-LINE provides immediate access to trained counselors who understand the unique challenges music professionals face, from burnout and anxiety to substance use and crisis moments. This is more than a crisis line—it's a first step toward long-term care for thousands of music industry professionals.
Call 855-BLINE99 or text 254-639 for 24/7 support.
with support from
